1. Why is chimney cleaning important?

Regular chimney cleaning removes soot and creosote buildup — both of which can block airflow and increase the risk of chimney fires. It also helps your fireplace burn more efficiently and prevents dangerous smoke from entering your home or business.

2. How often should I have my chimney cleaned?

We recommend scheduling a chimney inspection and cleaning at least once a year — ideally before the colder months begin. If you use your fireplace frequently or manage a commercial property with multiple units, more frequent cleanings may be needed.

3. Do you clean both residential and commercial chimneys?

Yes. Fidelis Chimney Services provides professional chimney cleaning for both residential homes and commercial buildings throughout South Bend, Mishawaka, Elkhart, Goshen, Granger, and Niles. From single-family homes to apartment complexes and restaurants, we handle it all.

4. What other services do you offer besides chimney cleaning?

In addition to chimney sweeping, we provide:

• Chimney repair and masonry restoration

• Chimney cap installation and replacement

• Gutter cleaning and gutter guard installation

• Pressure washing and house washing

• Roof and exterior cleaning

• Solar panel cleaning and maintenance
  We’re a one-stop solution for chimney and exterior home services in Michiana.

5. What areas do you serve?

Fidelis Chimney Services proudly serves homeowners and commercial properties across South Bend, Mishawaka, Elkhart, Goshen, Granger, Niles, Plymouth, and the surrounding Michiana region.

6. What makes Fidelis different from other chimney companies?

We combine decades of experience with modern tools and a clean, efficient process. Unlike many competitors, our service is designed to be quick, thorough, and virtually dust-free. We treat every home and business as if it were our own.

7. How long does a typical chimney cleaning take?

Most residential cleanings take between 45 minutes to 1.5 hours. Commercial or multi-unit buildings may take longer depending on the number of flues. We always perform a full inspection before finishing the job.

8. Do you provide chimney inspections?

Yes. We offer both basic and advanced camera inspections to identify cracks, blockages, and hidden issues before they become major problems. Our reports can be used for insurance or property management documentation.

9. What happens if I don’t clean my chimney?

Neglecting your chimney can lead to excessive creosote buildup, poor ventilation, smoke damage, and even house fires. It can also shorten your chimney’s lifespan and create costly repair issues.

10. Do you repair chimneys too?

Absolutely. We perform full chimney repair and masonry restoration — including tuckpointing, brick replacement, mortar repair, and crown sealing. We also fix leaks, cracked flues, and deteriorating joints.

11. Do you install chimney caps or dampers?

Yes. We install high-quality stainless steel and copper chimney caps to prevent rain, debris, and animals from entering your chimney. We also replace or adjust dampers to improve airflow and energy efficiency.

12. Do you offer gutter cleaning services?

Yes. We provide thorough gutter cleaning and downspout clearing to prevent water damage and roof leaks. We also offer gutter guard installation for long-term protection.

13. What’s included in your pressure washing services?

Our pressure washing service covers house siding, driveways, decks, patios, brickwork, and even chimneys. We use professional-grade equipment to remove mold, grime, and stains — restoring curb appeal and protecting your property.

14. Do you clean solar panels?

Yes. We offer solar panel cleaning to help homeowners maintain peak energy efficiency. Dirt, dust, and soot can reduce solar output by up to 25%, so regular cleaning pays for itself quickly.

15. What should I expect during my chimney cleaning appointment?

Our technicians arrive on time, protect your floors and furniture, and perform a complete, mess-free cleaning. We also provide before-and-after photos so you can see exactly what was done.

16. How do I schedule a service?

Booking is easy — just call us or use the contact form on our website. We’ll schedule a convenient time and confirm by phone or email. Same-week and emergency appointments are often available.

17. Are your technicians certified or insured?

Yes. Our team is fully insured and trained in industry-standard safety and cleaning procedures. We take every precaution to protect your property and ensure a professional experience.

18. Can you work with property managers and HOAs?

Definitely. We regularly partner with property management companies, apartment complexes, and HOAs to provide ongoing chimney and exterior maintenance services across Michiana.

19. Do you offer any package deals or maintenance plans?

Yes. Many customers choose our seasonal maintenance plan, which bundles chimney cleaning, gutter cleaning, and pressure washing for maximum savings and convenience. Contact us to learn more about customized options.

20. How can I tell if my chimney needs cleaning?

Common signs include smoke coming back into the room, a strong burnt odor, dark soot around the fireplace, or visible buildup inside the flue. If you notice any of these, schedule a cleaning right away.